Terms & Conditions

These terms and conditions of use (Terms of Use) together with the policies and notices referred to in these Terms of Use, set out the terms and conditions on which you may use our website, chelsom.co.uk (the Website) whether as a guest or registered user.

Please read these Terms of Use carefully before you start to use this Website. By using this Website, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using this Website.

About us

This Website is operated by Chelsom Limited (we or us). Chelsom Limited is registered in England and Wales under company number 00626933 and have our registered office and main trading address at Heritage House, Clifton Road, Blackpool, FY4 4QA.  Our VAT number is GB 153 708270.

About you

This Website is directed at business users rather than individual consumers; by creating an account with us, you represent that you are acting in a business capacity rather than as an individual consumer and are duly authorised to do so on behalf of your business.

Access to this Website

You are responsible for making all arrangements necessary for you to have access to this Website.

Although we aim to keep this Website up and running smoothly, we will not be liable to you or any third party if for any reason this Website is unavailable at any time or for any period.

Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable for any time or for any period.

Access to certain parts of this Website may be reserved for users who have registered with us.

If you register with us, you will be issued or required to choose a username and password (Access Details) as part of our security procedures. You must treat such Access Details as confidential, and you must not disclose them to any third party.

You are solely responsible and liable for all activity occurring under or using your Access Details.  We have no obligation or responsibility in respect of the use, distribution, disclosure or management of your Access Details by you.

You must inform us immediately in writing of any actual or suspected loss, misuse or unauthorised use of your Access Details.

We have the right to disable any Access Details, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use or in response to any threatened or perceived security risk.

Use of this Website

You may use this Website only for lawful purposes.  You may not use the Website:

(a)           in any way that breaches any applicable law, regulation or code of practice;

(b)           in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(c)           in any way that infringes any intellectual property right;

(d)           to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation; and/or

(e)           to knowingly transmit any data, send or upload any material that contains any viruses, Trojan horses, worms, logic or time bombs, keystroke loggers, spyware, adware or any other technologically harmful programs, data or code.

You also agree:

(a)           not to reproduce, duplicate, copy or re-sell any part of this Website in contravention of these Terms of Use; and

(b)           not to access without authority, interfere with, damage or disrupt:

(i)            any part of this Website;

(ii)           any equipment or network on which this Website is stored;

(iii)          any software used in the provision of this Website; and/or

(iv)          any equipment, network or software owned or used by any third party in connection with your use of this Website.

Intellectual property rights

WARNING: the doing of any unauthorised act in relation to work in which intellectual property rights subsist may result in a civil claim for damages and/or criminal prosecution.

Chelsom is the owner or the licensee of all intellectual property rights in this Website (including the “look and feel”, design and layout of the Website), in any catalogues provided to you by or on behalf of Chelsom (the Catalogues) and in the material and designs of products published on or in them (together the Materials). Those works are protected by copyright laws and treaties around the world. Design rights subsist under English and Community law in various product designs published on the Website and in the Catalogues and these rights vest in Chelsom (whether as owner or under licence). All such rights are reserved.

Our status (and that of identified contributors) as the author of the Materials must always be acknowledged. You shall not alter or tamper with any copyright, trade mark or other proprietary or legal notices contained in or provided with the Materials.

You shall not copy all or any part of the Materials, except that you may, for your personal reference only:

You may draw the attention of others within your organisation to material published on this Website or in the Catalogues.

You must ensure that any person to whom you have shown material from this Website or the Catalogues is aware of these Terms of Use and only uses such material in accordance with these Terms of Use.

You must not use any part of the copyright Materials, including but not limited to making any designs of products shown on our Website or in the Catalogues, for commercial purposes without obtaining a licence to do so from us or our licensors.

You must not modify the paper or digital copies of any Materials you have printed off or downloaded in any way.

If you print off, copy or download any part of the Materials, or use any designs of products shown on our Website or the Catalogues, in breach of these Terms of Use, your right to use the Materials will cease immediately and we may terminate your account with us with immediate effect. In such event, you must, at our option, return or destroy any copies of the Materials you have made.

Reliance on information

Whilst we endeavour to keep information on this Website and in our Catalogues up-to-date and correct, we do not guarantee the accuracy of such information. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to this Website, by any person to whom a Catalogue is provided or by anyone who may be informed of any of their contents.

Should you wish to purchase any products shown on this Website or in our Catalogues, please contact us using the contact details set out on our ‘Contact Us’ page. The sale of any products shown on our Website or in our Catalogues is subject to Chelsom’s terms and conditions of sale as supplied by Chelsom from time to time.

For the avoidance of doubt, any drawings, photographs or other images, descriptive matter, or advertising produced by Chelsom and illustrations available on this Website or in the Catalogues are for the sole purpose of giving an approximate idea of the products we provide. They shall not form part of any contract or agreement for the purchase of products between Chelsom and any party or have any contractual force.

Our liability

The Materials and the information and content contained in them are provided “as is” without any representation or endorsement made and, to the extent permitted by law, without warranty, representation, condition or assurance of any kind whether express or implied (including without limitation any warranty that the Website will be available, uninterrupted or error free).  Any reliance you place on such information and content is strictly at your own risk.

To the extent permitted by law, we hereby expressly exclude any and all liability for:

(a)           any loss, damage or costs, whether direct or indirect, incurred or suffered by you in connection with the Materials or in connection with the use, inability to use, or results of the use of this Website, including but not limited to any pure economic loss;

(b)           any loss of or damage to your hardware, data or information;

(c)           the content, information and material posted or made available on our Website or in our Catalogues;

(d)           any websites linked to this Website; and/or

(e)           any loss of any business of yours, including but not limited to loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.


The security of communications sent over the Internet (including by e-mail) is subject to many factors outside of our control. We do not guarantee the security or confidentiality of any electronic communications and shall not be responsible to you for any loss or damage that you may suffer as a result of the transmission of any such communications.


Chelsom shall have no liability for your inability to connect to or to access the Website which may result from any faults, errors or problems relating to your PC hardware, software, network or security, or your Internet service provider or any other similar problem.


If we determine, in our discretion, that there has been a breach of these Terms of Use, we may take such action as we deem appropriate.

Failure to comply with these Terms of Use may result in all or any of the following actions:

(a)           immediate, temporary or permanent withdrawal of your Access Details and/or right to use our Website;

(b)           issue of a warning to you;

(c)           legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from your breach of the Terms of Use;

(d)           further legal action against you;

(e)           disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of the Terms of Use. The responses described in these Terms of Use are not limited and we may take any other action we reasonably deem appropriate.

Information about you and your visits to this Website

We process information about you in accordance with our privacy policy.  By using this Website, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse this Website by knowingly introducing viruses, Trojan horses, worms, logic or time-bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Website, the server on which this Website is stored or any server, computer or database connected to this Website. You must not attack this Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Linking to this Website

If you wish to link to the home page of our Website you must first obtain our consent, except that you may link from our Website to certain of your social media accounts where such a linking function is provided on the Website. If we agree to you linking the any page of our Website you must:

(a)           do so in a way that is fair and legal and does not damage our reputation or take advantage of it;

(b)           not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;

(c)           not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page (except as regards permitted linking to social media sites). We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on this Website other than that set out above, please address your request to marketing@chelsom.co.uk.

Links from this Website

Where this Website contains links to other sites and resources provided by third parties (including social media sites), these links are provided for your information only.  We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Use of such websites is subject to the terms and conditions applicable to and displayed on such websites.

Jurisdiction and applicable law

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to this Website although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country.

Changes to these Terms of Use

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on this Website.

How to contact us

If you have any concerns about these Terms of Use or any material which appears on this Website, please contact us at marketing@chelsom.co.uk.